Voice over Internet Protocol (VoIP)
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VoIP, short for Voice over Internet Protocol, enables businesses to make phone calls across computer networks, providing a low cost and efficient way to complement traditional phone systems. VoIP can be used in local office networks or between sites, enabling you to integrate call handling with other parts of your business such as your website. |
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Using broadband, it can also deliver telephone services to remote users and home workers. Besides the term ‘Voice over IP’, you may come across ‘internet telephony’, ‘voice over broadband’. |
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VoIP can help you save money by introducing a VoIP phone system onto your own computer network, introducing the benefits of cheaper external calls – long-distance and international calls for the price of a local call. |
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Free Internal calls to all parts of your company that share a computer network. With a Virtual Private Network (VPN) in place you can speak to connected colleagues at different branches or on the road free of charge. This is particularly useful for the growing number of SMEs who have multiple sites. |
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But cheaper calls are not the only advantage. If you merge your phone and data networks, VoIP can help you work more efficiently and make your company’s phone network easier to look after. |
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